Privacy Policy

Privacy Policy for Fay Sangwine t/a Office Beetle

Effective Date: 08/04/2025
Last Updated: 08/04/2025

1. Introduction

I respect your privacy and am committed to protecting your personal data. This policy explains how I collect, use, and safeguard your information.

2. Personal Information I Collect

I may collect the following types of personal data:

• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details
• Payment details (if applicable)
• Information used for security purposes
• Technical data (e.g., browser and operating system details)
• Marketing preferences (if applicable)
• Records of meetings and decisions

3. How I Use Your Data

I use your personal data to:

• Provide Virtual Assistant services
• Manage client accounts and deliver agreed services
• Process payments and invoices
• Ensure security and data protection
• Improve user experience and service delivery
• Respond to enquiries, complaints, and feedback

4. Legal Basis for Processing

I process personal data based on:

• Contractual necessity (to fulfil agreed services)
• Legal obligations (for tax or regulatory compliance)
• Legitimate interests (to improve and operate my business)
• Consent (for marketing communications, if applicable)

5. Data Sharing

I may share data with trusted third parties, including:

• Cloud service providers (e.g., OneDrive, Xero)
• Payment processing providers (if applicable)
• Regulatory authorities if required by law

I do not sell or share data for marketing purposes without consent.

6. Data Retention

I keep personal data for as long as necessary to fulfil my services and legal obligations. After this period, data is securely deleted.

7. Your Rights

You have rights under data protection laws, including:

• Access to your data
• Correction of inaccurate information
• Deletion of data in certain circumstances
• Restriction of processing
• Objection to direct marketing

You can request changes or deletions by contacting me at info@officebeetle.co.uk

8. Data Security

I take appropriate measures to secure your information, including:

• Secure access permissions to client platforms
• Encryption and password protection
• Limited data retention policies

9. Updates to This Policy

I may update this policy to reflect changes in my business or legal requirements. The latest version will always be available on my website or upon request.

10. Contact Me

If you have any questions about this policy, please contact me at:
info@officebeetle.co.uk